Terms & Conditions


We or Us means delavern.co.uk where You means customer or to whom this document is addressed to.

Terms of use:

When you visit delavern.co.uk or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Privacy Policy:

We are committed to protect your privacy, when you are visiting our website. Following is the explanation of our online information practices and the choices you can make about the way your personal information is collected and used.

Type of information we collect

We will not obtain any personal information about you when you visit this site unless you voluntarily choose to provide that information. Personal information, which you choose to provide, will be used by us for business purposes only. Since you can order products on our website, we might ask you for personal information, which could include your name, address, telephone number and e-mail address. We may also collect certain non-identifiable information when you visit our Web pages such as the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider. We may collect your IP address.

How we use the information

We use the information you provide to fulfil your requests for our products. We sometimes use the non-personal information that we collect to improve the design and content of our sites and to enable us to personalize your experience. We may also use this information in the aggregate to analyse site usage, as well as to offer more relevant products. We may use your IP address to help diagnose problems with our server. We will disclose information in our database when required to do so by law.

If you choose to purchase items through our site, we may forward your information to third parties for services such as credit card processing and order fulfilment. We do not rent, sell or share your e-mail addresses. Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Notice. Inadvertent disclosures may result, for example, when third parties misrepresent their identities in asking the site for access to personally identifiable information about themselves for purposes of correcting possible factual errors in the data.

  • Shipping & Returns:

Although we make every effort to satisfy your purchase needs but if you are not happy with any of your purchases, you are welcome to return your purchase for a refund or replacement. Please refer to our Shipping and Returns Policy.

  • Choice of Law:

Construction of the disclaimers above and resolution of disputes thereof are governed by the laws of the United Kingdom. Use of this site constitutes your assent to the terms herein set forth.

  • Policy Changes:

We value our customers’ information and will try to keep this in mind with all policy changes however it is important to note that this policy is subject to change without notice to any user of delavern.co.uk

If you would like to discuss any of the above or should you have any other queries, please do not hesitate to contact us.