Privacy Policy

At De Lavern we collect information about you for two reasons: firstly, to process your order and secondly, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes your:

  • Name
  • Address
  • Phone number
  • Email address

We do not collect or retain your credit or debit card details. We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We use technology to provide online purchasing facilities, which includes using a “cookie” to store

current session details on your browser. You can usually modify your browser to prevent this happening, but will not be able to purchase anything online. The information collected in this way can be used to identify you.


Cookies are small files which are stored on a user’s computer. They are designed to hold a modest

amount of data specific to a particular client and website, and can be accessed either by the web

server or the client computer. This allows the server to deliver a page tailored to a particular user, or

the page itself can contain some script which is aware of the data in the cookie and so is able to carry

information from one visit to the website (or related site) to the next.

If you have any questions concerning this privacy policy, please e-mail us at